FAQ

1. Q: How to guarantee the quality of your products ?
A: All goods are new and original with 365 days guarantee. .

2. Q: Could Heneng Trade provide Technology Support?
A: We're in this field many year. If there's any problem, please contact us,we'll provide suggestion
from our engineerand the Manufacturer to help you solve the problem.

3. Q: What warranty does Heneng Trade Provide ?
A: All parts we sell have 30 days return policy from the day of shipment, but if Damage
we are unable to replace it.

4. Q: What shipment Service Heneng Trade Provide?
A. We Ship via DHL, Araemx, FEDEX, UPS, EMS express, depends on customer's requirement.

5. Q: What is your shipment procedure after getting the payment?
A. We dispatch the goods within 1 day after getting the payment, Air shipping usually take
3-5working days to reach there ondestination place, we will provide the tracking number to
you when we dispatch goods.